Business Telephone Systems Surrey UK

MSP Phones

Business Phone Systems in Windsor, Berkshire & Surrey

We supply the latest generation of business phone systems, with support from our UK-based team. VoIP, Call Centre, Broadband, Leased Line, and Mobile Applications.

We develop a relationship with our customers to ensure the system we provide is right for you.

We are happy to prove how good our system is with a free trial, no obligation, and 100 minutes of call time. Just drop us a message on the contact button in the top right or call us on 03300883200.

Micro Business

A one or two person business telephone broadband and internet services.

Small Business

You have 2 - 50 employees.
You need to apply controls, the phone system needs to improve productivity

Larger Business

50+ Employees.
You are after an enterprise scale solution, reliable, secure and flexible

Our Testimonials

What Our Client Say’s

Nothing worked well before I met CrackingIT, now it's bulletproof and they are always available

Daniel Doherty

Vet

If these guys can help me, they can help anyone! Always good fun to work with.

Rebecca Sullivan

First Aid & Fire Trainer

We have been a customer for a long time and consistently get great service when we need it.

Peter Christer

Podiatrist

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Richard Anderson

Managing Director

We are not a typical business telephone provider

Our outstanding team can solve any technical problem and supply you with a tailored telephone system. We have a fantastic reputation and long-standing relationships with our customers, delivering the best telephone services since 2016. We provide business telephone & VoIP phone systems to businesses mainly in Surrey and Berkshire, the home counties and England.

We can help any business choose the right system hassle-free; we guarantee no hidden packages to choose from complicated contracts. Our team gives you the system features available without pushing you into unknown costs. We stay with you as long as you need us and provide you with a free MSP Phone care service.

We are happy to prove how good our system is with a free trial without obligation and a hundred minutes of call time, just drop us a message on the contact button on the top right.

Our Team

Giles Cunningham

Director

James Bulman

Business Development

Conor Roads

Customer Support

Nick Laiolo

Engineer

The team works together in a happy manner. Our team has years of experience with seasoned professionals and young energetic team members. Each member of staff can program the system, resolve broadband faults, and are empowered to make decisions. There is no off shore call centre to reduce costs, our premise is, doing it right once is the right thing to do.

Our Services

VOIP Solutions

VoIP stands for Voice Over IP, using network/internet protocols to provide high-quality phone calls.

Microsoft Teams Integration

Integrate Microsoft Teams into your business for video conferencing or landline phone on your laptop and mobile.

Desktop & Mobile Apps

An app that allows your computer to become a phone and integrates the phone system to your business with CRM integration or call pop-ups when customers ring in.

Phone Solutions

It is crucial to have the right phone for the job; we have them all, from desk phones with headsets to conference phones.

Phone Numbers

We provide geographic numbers; we have also the new national 03300 number available.

SIMs

Mobile SIMs available on a monthly contract with standard O2 Unlimited SIMs starting at £20p/m & Vodafone Unlimited SIMs starting at £27p/m.
IoT data pooled SIMs & VOIP SIMs procurable too - £POA

Conference Systems

Conference phone and video calls with your own dedicated number and own branding.

IVR & Call Groups

The ability to present customers with options of who they want to talk to and then route them to the correct department.

Leveraging AI

Leveraging AI to be a useful tool for business when integrated with VOIP, whether that be as a front facing receptionist or as a call center with various integrations possible.

OUR FAQ

Frequently Asked Questions?

What is VoIP

VoIP is simply the replacement telephone system that people use to make phone calls. Today it is transmitted over the internet and you are no longer tied to a physical location.

Do I need a desk phone?

No we can deliver our service to your laptop / desktop, mobile phone, even a desk phone. Today we have a very mobile workforce, some working completely remotely, some a hybrid role, our solution copes with both.

Do you integrate with business systems

Yes we can integrate with over 300 business systems. Information about your calls can be populated into many of the common CRM and line of business systems, with click to dial and pop ups

What can you do for Big Data

If you have a big data transfirmation project, we have a very compelling solution.

Alot of things happen on our telephone system, missed calls, answered calls, conversations with customers, and suppliers. We have the capability to transmit this data in near real time to an API hook for your Big Data project. Who called who, what time, for how long. Do you want a call transcript, or just the audio so you can transcribe it yourself, or both? This is why we say near realtime, as we

What about AI

AI is a developing area within the telecoms business, and everyone says we have AI. Yes we can have a virtual receptionist, but we are keen not to restrict what you can do with AI.

Our solution allows you to connect to other AI solutions, send data, recieve data, transfer calls. If your AI project can call an IP or signal we can action that.