Podiatry

While delivering treatments, you need to know your team is keeping your appointment book full.

A customer will never get an engaged tone, and with call recording, you can ensure your team is delivering the service you want.

Most requested features

  • Call Queue

    Call Queue

    When the phone cannot be answered, a polite message is played, allowing them to wait or leave a message. If the call can not be answered in a defined period, it takes them through to a voicemail, so no one is holding forever. People are quite happy to wait as they know how many calls are in front of them.

  • Mobile App

    Mobile App

    Allowing the business owner to handle calls when not in the building. It can also be used for a remote overflow to handle calls.

  • Automated Announcement

    Automated Announcement

    Before Covid, there wasn’t a need, but this now makes this list, and the business owner can say with 100% confidence that everyone has been told not to attend if they or any members of their household have symptoms.

  • Call Transfer

    Call Transfer

    Phone calls can be moved to the surgery if a case needs to be dealt with by the podiatrist

  • Call Statistics

    Call Statistics

    Your reception team tell you that you need an extra member. Use hard facts to determine if this is the case and what hours you need this person for. It also works the other way what hours you don’t need people for.