St Joseph’s College - Case Study

St Joseph’s College is a thriving secondary school and Sixth Form full of wonderful, committed staff and fantastic young people. Founded in 1855. It currently has over 1000 boys on an extensive site in South London 

Since taking over provision of telecom for the school MSP Phones has achieved the following benefits: -

• Reduced costs by 50%

• Simultaneously increased the number of users by 30%

• Enabled staff to integrate mobile phones such as to make receive and transfer calls as if on a desk phone

• Enabled all users, particularly the reception team, to utilise PC screens and headsets to make and receive calls

• Provide ready views as to who is on the phone

• Increased the number of available concurrent calls from 8 to 100.

• Added in call recording

• Provided text to speech for call handling.

• Facilitated self-care to designated staff without diluting the level of support from MSP Phones

• Provided a system ready to integrate with SIMS

• Enabled dial from screen

• Provided real time access to recorded calls.

• Enabled the on-site IT team to provision and manage handsets

Overall the school is significantly better off with more users, more lines and more facilities and features, all delivered at lower cost.

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