For the majority of businesses, having a landline number is par for the course. There are very few companies in the UK that don’t have a fixed landline number, in addition to other ways of contacting them.
The news provider pointed out that BT plans to switch off its landline and ISDN network in 2025, instead switching all customers onto a digital service. That means you’ll be using an IP phone service in a little over five years anyway, even if you do nothing about it now.
But there are many advantages to investing in Voip phones for your business, which is why it makes sense to do so now, rather than wait for the change to be forced upon you.
According to the news provider, one of the big advantages to this kind of digital phone system is the flexibility they offer, especially for a growing business. You can start with as little as one phone connection and add more as and when you need to.
In most cases, these kinds of services are run on a subscription basis, which means you pay for the number of users you actually need, rather than having to pick a package that provides you with more lines than you require.
Although you may worry about what will happen to your Voip phone system if the internet were to go down, there are numerous fail safes and backups to ensure business continuity.
Being able to offer more flexible working conditions to your employees is another benefit of Voip phone systems. Because they’re cloud-based, you don’t need to be in a specific location to take calls, and that means employees could work from anywhere there’s an internet connection.
Last year, research by Quinyx found that UK businesses could be losing out by not fully embracing flexible working.
According to the organisation, 73 per cent of employees said they found it difficult to build flexibility into their working schedules, while one-fifth stated that they felt they’d be more productive if they could work flexibly.
Reporting on the findings, HR Director revealed that £12 billion of economic output in the UK could be at risk as a result of businesses failing to find ways of providing more flexible working opportunities for their staff.
Of course, the likes of Voip phone systems are only one element required to enable flexible working. In fact, the research found that it’s not necessarily the physical side of flexible working that’s the problem.
In many cases it seems that those in management positions have an issue with the idea of flexible working and therefore employees encounter barriers when they try to go down this route with their employer.
Those surveyed stated the reaction of their employer as their top concern when it came to starting a conversation about working more flexibly, while 67 per cent of those questioned said they had encountered barriers when trying to arrange flexible working.