Business grade connectivity

A reliable flexible telecommunications solution backed by a company that provides business and technical advice in plain English.

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Mobile Working

From simple diverts, follow me to a fully functional App integrated into the solution you an have it all.

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Experienced

A solution that has been designed from years of experience with an exceptional customer service give you the perfect solution.

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About MSP

MSP Phones is pleased to present our solution for the provision of your new telephone system. The solution we provide delivers great value, and allows you to make changes to the setup yourself or, if you prefer, just call us and we will make the changes free of charge.
What separates us from other offerings is our service backed with our experience of delivering solutions with exceptional customer support. You maybe fearful of moving forward with VoIP, but let us reassure you we will be with you each step of the way.

You tell us how you want your phone system to work in plain English and we will do the configuration for you.

  • vm and vm to email
  • Call screening
  • Ring Groups
  • Follow me
  • Call forward
  • Call recording
  • Call parking
  • BLF lights
  • IVR
  • Conferences
  • On line self-care
  • Operational times
  • CTI integration
  • Music on hold
  • Queues
  • Reporting

The above is a far from a complete list of our features and capabilities so if the feature you want isn’t shown let us know and we will tell you if it’s possible. We could create a whole website on the features and functions of our service, but no one would read it.

Our Services

The non technical desciption of our service is a phone system which delivers the same or a higher quality phone call than a traditional phone line, that is easy to configure, and is backed by an exceptional level of service and support.

Technically we achieve this by basing the heart of our soution in Telehouse West at the heart of the internet reducing latency. The PBX uses a tried and tested technology with a management interface which makes management easier. Added to this we understand how networks and VoIP operate so are confident in an exceptional delivery

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Reseller / Referral Partner

Your customers want telephone solutions, and you can safely deliver them an industrial strength solution through our program, and you earn profitable at the same time. We are experienced in working with partners, and understand your customer is your customer which makes you our customer.

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Our Phones

There are many phones on the market at varying prices. We have selected a series of phones which meet the needs of our customers, are reliable and affordable. We can help you select the phone you need without getting technical.

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What Client Say About Us

The phone system transformed our business, customers found it easier to contact us which showed in how quickly our appointment book filled. Whilst we could have got a similar solution from elsewhere, what made the difference was the assistance and support we recieved, which wasn’t technical it was about how to get the phone system to help the business.